A support forum for Question Writer quiz software.

Problems Opening Quiz Files

I am unable to open any of my old quiz files in Question Writer 3.5. I get an error message every time I try to open a file. I submitted the error report from the pop-up box each time.

I am using Windows XP Pro on a Mac computer with Parallels for Mac installed. I am making a presentation in less than two weeks that will include Question Writer if I can get the files to open. Is there anything that I can do to fix this or will I have to recreate all of my Question Writer files? Thanks.

Karen
November 2, 2009 01:53AM


Hallo Karen

We do not have a version of Question Writer for the Mac - so I guess this is where your problems are coming from. I am afraid I do not know much about the Parallels for Mac software. There may be something in the quizzes created on a pc that the Parallels software does not handle. If the Parallels software allows you to create new quizzes which can be run from your Mac, then recreating your quizzes may be necessary.

The other alternative is to use a pc for your presentation .......

Sorry I cannot offer you much in the way of help

Hazel Skeet
November 2, 2009 07:28AM


Hi Karen,

I also haven't used Parallels for the Mac, but if you send one of the quizzes you're having a problem with to support@questionwriter.com, I can have a look at it and let you know whether it is a valid file. This hopefully will narrow down the problem so we know what is causing the error.

Alexander
November 2, 2009 08:41AM


Thanks for your reply. The files are valid Question Writer files. They used to work well on my Windows XP laptop, but I no longer have it since switching to Macs. I am running Windows XP Pro on my Mac laptop. The Question Writer program is working fine. It just won't open my files from previous versions of Question Writer (2 and 3). I am able to type questions and publish a new quiz, I just can't open the old files. I do not want to have to re-create the quizzes this week because of my hectic work schedule. I will have to try again later this evening and will post or send the error message when I am on my laptop. I am unable to use a PC for my presentation... don't have one anymore. All of the music teachers that I am making the presentation for use Macs also. If I have trouble with the files, I will not be able to use Question Writer as one of my demonstration quiz programs for the teachers next week.

Thank you.

Karen
November 2, 2009 02:55PM


Hi Karen,

Yes - the exact error that is occuring will help a lot in tracking down the problem.

I have not heard of QW being used on a Mac before, so I'm not sure what's going wrong - but I'm also excited - I'd like to help you get this fixed so that you and other Mac users will have a way to use QW.

One possibility - it might be that the files have become corrupted when moving them from the PC to the Mac - if you send me one by e-mail I can check that out for you and rule it out.

Also, for diagnostic - can you create a quiz, save the quiz, restart QW, then open that same quiz? Does that show the same error?

Alexander
November 2, 2009 03:19PM


Thanks for your replies. I have sent the error message to Alexander and will try to create more of the quizzes this evening to try and find the solution.

Karen
November 2, 2009 09:59PM


I have created a new file in QW 3.5 and saved and published it. The published file worked fine. I tried to open the file again and the same error message came up, unfortunately. Once I published the file, I was not able to open and edit it again. I sent the files to Alex in a .zip file this evening. Thank you for your help.

Karen
November 3, 2009 12:39AM


I tried using Question Writer 3.2, which I had installed on my other Mac computer. I was able to open the files and edit and publish with NO problems! I am also using Win XP Pro on the Mac that QW 3.2 worked on. I am going to try to uninstall QW3.5 and install 3.2 on my main Mac and see if that will help. I guess something must have changed between versions 3.2 and 3.5 that caused a problem. I will try to use QW in my presentation. I hope that there is something that can be done to make 3.5 work because a lot of teachers could benefit from this program. Thanks!

Karen
November 3, 2009 01:31AM


Thanks Karen,

I checked out those files - you're right, they aren't corrupted and work fine on QW3.5 on the PC. So putting all of our knowledge and testing together, I'd conclude that QW3.5 running via Parallels on the Mac has a problem opening valid documents.

I've looked into the particular error

"Invalid URI: The hostname could not be parsed."

it seems to pop up a lot on Parallels - I found a few hits and suggested solutions -

[social.msdn.microsoft.com]

>1. Choose Paralles's Virtual Machine/Configure...
>2. Select the Features/Shared Profile catagory
>3. Clear the "Enable" checkbox
>4. Done (After re-login)

[dcortesi.com]

>Move the file on to a different drive

[kb.parallels.com]

>Please disable Shared Profile in virtual machine configuration.


-----
Also, from your error message log, I noticed you weren't using the latest version of QW - I recommend downloading the latest and greatest from the website!


Alexander
November 3, 2009 07:17AM


I cleared the shared settings on the Mac, then installed QW 3.53. The files opened immediately. After closing Windows XP, I re-enabled the shared settings on the Mac just to see if that may have been a problem, but the quizzes popped up just like they should. I think that loading the latest QW worked. I had QW 3.5 installed, but hadn't updated to 3.53. Thank you.... now I can show the other teachers that QW will work on a Mac with Windows installed on it.

Karen
November 3, 2009 10:12PM


That's great news! Thanks for confirming this.

Also, just to clarify - the most current version of Question Writer is 3.5.3571 and you can confirm which version you've got by checking the version number in the 'About' box.

Alexander
November 4, 2009 06:50AM




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